General Cancellation Policy
Description:
There will be a $35.00 fee if you must cancel or switch a class or activity once your registration has been processed. The cancellation/ change fee applies to each activity/program that needs to be altered. This applies to all Concord Recreation programs including membership at the Beede Swim and Fitness Center. Concord Recreation reserves the right to make schedule changes to better serve our members or to cancel/combine instructional classes and programs due to insufficient enrollment.* Please see our links below for Childcare Services for information on schedule change fees and charges.*
AfterSchool Registration BeforeSchool Registration Early Release Day at Hunt Registration
Carousel Preschool Registration
CANCELLATION POLICY
A full or partial refund will be issued under the program participants name or a make-up will be scheduled if the Facility must cancel a class due to the following:
1. Weather (Snow/Blizzard, Tornado, Hurricane, etc.)
2. Mechanical issues
3. Fire Evacuation
4. A documented medical illness that prevents participation in the program
5. Power outages
6. No water supply
7. Town wide health emergency or closure
8. A participant must request a cancellation at least 10 business days before the program starts
Hunt Programming: Monday – Friday
Beede Programming: Monday – Sunday
**Please note that Summer Camp, AfterSchool, BeforeSchool, Early Release at Hunt and Concord Carousel Preschool follow their own specific cancellation/change/refund policies outlined here:
AfterSchool Registration BeforeSchool Registration Early Release Day at Hunt Registration
Carousel Preschool Registration
If you, or participant, decide to cancel, no refunds or makeups will be issued for circumstances including, but not limited to:
1. If you should choose not to attend for any reason (outside of a documented medical illness)
2. If you should decide to cancel less than 10 business days before the program starts
If Concord Recreation decides to cancel a program for any reason, we will notify you of the decision to refund, partially refund, or schedule a make up class. All situations outside of the ones mentioned above will be considered on a case-by-case basis.